Laboratory Informatics Technical Support Engineer

Laboratory Informatics Technical Support Engineer

Informatik / Telekommunikation
  • Temporär - Vollzeit
  • Referenz : INT-038650
  • Teilen:


  • Region Basel
  • Art des Vertrags Temporär - Vollzeit
  • Tätigkeitssektor Informatik / Telekommunikation


As a preferred supplier for Roche in Basel, we are looking for an individual as

Laboratory Informatics Technical Support Engineer

(contract until 31.12.2024 with possible extension). The earliest start date is within 2 months. Home Office: hybrid possible.


• Active maintenance of assigned R&D laboratory systems to constantly improve the security and overall stability of the global laboratory environment.
• Pro-active support of all business needs in the labs to implement and maintain innovative technologies
• Strong reporting of all requests, incidents and problems using ServiceNow ticketing
• Installation and maintenance of laboratory specific PCs, periphery, network connections, and communication devices
• Support and maintain System Imaging, System Monitoring and Firewall Management
• Fulfill service ownership responsibilities within assigned service towers
• Contribute to the creation and maintenance of the required service components / documentation
• Monitoring the performance of our services and continuously improve the corresponding processes
• Maintaining continuously inventories for hardware, software and network

Erforderliches Profil

• Min. 3-5+ years experience in Laboratory Informatics Support as Support Engineer or similar (***)
• Programming skills (scripting) in Shell (****)
• Strong knowledge of IT equipment, systems and applications including installation, maintenance, support and troubleshooting (***)
• Strong knowledge of state-of-the art informatics systems, applications and equipment (e.g. newly delivered hardware, install PC's, stock management ) (****)
• Hands-on experience in Windows applications, OS and Client hardware troubleshooting (HP Business Desktops) (***)
• Strong experience in Active Directory OU & GPO Management, Application packaging and deployment and Security patch deployment (Microsoft, Adobe etc.) (***)
• German and English fluency in spoken and written
• Proactive Teamplayer who is able to prove flexibility
• Structured and self-organized way of working
• Positive Can do attitude
• Self empowered and flexible Mindset

Application process

Interested? You can find more information here: Infopackage. Please apply via the "Bewerben" button below and answer all questions, otherwise we will be unable to process your application. Please upload your CV in English along with your degree certificate and latest reference letter.


  • Agentur GPP AG - GLOBAL RECRUITMENT - +41 44 266 50 25
  • Veröffentlicht am 12. Januar 2023
  • Berater-in Jie Zhu