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Solution Lifecycle Manager

Solution Lifecycle Manager

Informatik / Telekommunikation
  • Temporär - Vollzeit
  • Reference : INT-016528
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Details

  • Region Basel
  • Type of contract Temporär - Vollzeit
  • Sector of activity Informatik / Telekommunikation

Introduction

As a preferred supplier for Roche Basel in Kaiseraugst, we are looking for an individual as Solution Lifecycle Manager, contract until 31/12/2021, with extension if suitable for all parties, earliest start 12/07/2021 or within 3 months.

Description of the mission

  • Provide application management and support, to ensure operational stability and effectiveness of several applications
  • Support our IT solutions by applying specific knowledge of systems and tools as well as problem solving skills
  • Implement and monitor system performance using defined standards and resolve or escalate problems for resolution when appropriate
  • Manage change requests to improve efficiency, functionality and reliability
  • Participate in the execution and documentation of system testing. Ensures that the testing activities are executed following the Validation/Test Plan, create or conduct computerized system testing to ensure quality, design integrity and proper functionality.
  • Write installation guide, change requests and tickets, execute informal tests in lab.
  • Supports the business, conducts the technical meetings with suppliers
  • Including troubleshooting in case of issues
  • Incident management: accept, process, resolve issues in our Track and Trace applications


Required profile

Must Have
  • 5y+ of working experience in pharmaceutical industry within a regulated environment (CSV) / proven understanding of business processes in supply chain in a regulated / CSV environment, specifically in the Packaging area (ideally also work experience) / at least one year Serialization experience 
  • Experience with Track and Trace Systems and automation (preferably Laetus and/or OPAL track & trace solutions: must be able to reproduce issues in Track and Trace applications and find solutions) 
  • Proven understanding of Microsoft SQL Server / Database (must be able to analyze and understand queries) 
  • Proven understanding of E2E packaging processes / ISA 95 and GAMP5 norms (
  • Experience with Change management specific tools : Service Now and HPLM 
  • Ability to communicate with our colleagues and internal customers all over the world
  • Ability to Read and analyze application log files for investigation
  • Knowledge of at least one programming language to be able to understand Track and trace-related codes and to analyze them (basic debugging)
  • Flexibility to work outside of normal working hours or on-call arrangements to provide global support
  • Having sense of urgency and working under pressure
  • Negotiation of delays. Used to planning and reporting.
  • Fluent in English (written and spoken)
Nice to Have
  • German language
  • MES (Mfg. Execution System) Experience


Application process
Interested? You can find more information here: Infopackage. Please apply via the "Bewerben" button below and answer all questions, otherwise we will be unable to process your application.

Information

  • Agence GPP AG - GLOBAL RECRUITMENT - +41 44 266 50 25
  • Published on 21. Juni 2021
  • Consultant Marijke van Engelenburg