Professional System Administrator SoMa

Professional System Administrator SoMa

Pharmaceutical / Biotechnology / Chemical
  • Temporary full time
  • Reference : INT-032991
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  • Region Basel
  • Type of contract Temporary full time
  • Sector of activity Pharmaceutical / Biotechnology / Chemical


As a preferred supplier for Roche Basel in Kaiseraugst, we are looking for an individual as

Professional System Administrator SoMa

(contract until 31.12.2022, with possible extension). The earliest start date is asap or within 1-2 months. Remote/Home Office: on site work required no fully remote possible.

Description of the mission

  • Provide application management and support, to ensure operational stability and effectiveness of several applications
  • Support our IT solutions by applying specific knowledge of systems and tools as well as problem solving skills
  • Implement and monitor system performance using defined standards and resolve or escalate problems for resolution when appropriate
  • Manage change requests to improve efficiency, functionality and reliability
  • Participate in the execution and documentation of system testing. Ensures that the testing activities are executed following the Validation/Test Plan, create or conduct computerized system testing to ensure quality, design integrity and proper functionality.
  • Write installation guide, change requests and tickets, execute informal tests in lab
  • Supports the business, conducts the technical meetings with suppliers

Required profile

  • Min. Bachelor degree in Computer Sciences or similar
  • Min. 3- 5 years' experience in Serialization
  • At least theoretical understanding of business processes in the supply chain environment, Packaging and/or Shop floor area (ideally also work experience)
  • Experience with Track and Trace Systems, MES and automation and ability to reproduce issues in applications and find solutions
  • Experience in troubleshooting in case of issues, Incident management in Trackwise (accept, process, resolve issues in our Track and Trace applications)
  • Experience in analyzing and understanding of the queries in SQL Database
  • Experience in E2E packaging processes and the standards ISA 95 and GAMP5
  • Fluent in English (written and spoken)
  • Having sense of urgency and ability to work under pressure
  • Ability to communicate with our colleagues and internal customers all over the world

Nice to Haves:

  • Experience in Service Now and HPLM
  • Read and analyze application log files for investigation
  • Knowledge of at least one programming language to be able to understand Track and trace-related codes and to analyze them (basic debugging)
  • Negotiation of delays
  • Used to planning and reporting
  • Experience working in the pharmaceutical industry, within a regulated environment (CSV)
  • Preferably, experience with Laetus and/or OPAL track & trace solutions
  • MES (Mfg. Execution System) Experience in PMX or Pharma Suite
  • Technical SME for IT Infrastructure topics. Provides knowledge and skills in Infrastructure topics across the lifecycle.
  • Familiar with database such as Microsoft SQL server
  • German is a plus

    Application process

    Interested? You can find more information here: Infopackage. Please apply via the "Bewerben" button below and answer all questions, otherwise we will be unable to process your application. Please upload your CV in English or German along with your degree certificate and latest reference letter.


    • Agence GPP AG - GLOBAL RECRUITMENT - +41 44 266 50 25
    • Published on 24. August 2022
    • Consultant Jie Zhu